Richard has over 20 years experience of working in a business environment as a senior project manager in the IT sector. In 2018, he changed career and began working full time as a Funeral Officiant supporting families who have lost a loved one, while also developing and launching Bristol Chaplaincy. He is a workplace chaplain and also chaplain to the Bristol Bears Rugby Club and the Harbourside.

Lois has over 20 years experience of working as a life coach, helping people to move forward in their lives. She has supported and cared for many people in her local community, including adults, young people, and previously ex-offenders. Lois leads the Crown Courts chaplaincy team and is also a workplace chaplain.